Storage
as a Service
Reduce your storage costs and risks with Storage as a Service from Hitachi Vantara Federal
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Services
You must innovate faster than ever to move ahead of the competition – without disrupting existing operations or adding costs. Turn legacy IT capability into a digital advantage with the partner you can trust with your data and your business.
Support Options to Match Your Requirements
Customer Support Services
Choose from our tiered portfolio of support services and get the guidance you need to handle your operational challenges. Put your trust in Hitachi so you can focus on what matters: innovating and mission operations.
Premium Support
Our white-glove service offers immediate support for business-critical environments with 24/7 on-site responses and rush delivery of replacement parts.
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Standard Support
Standard support offers prompt on-site response to disruptive issues, and preventive maintenance and microcode updates during local business hours.
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Weekday Basic Support
Weekday Basic support covers essential operations. We provide routine maintenance during local business hours and next-business-day on-site support.
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Explore our Professional Services
Co-Creation Services
Accelerate your IoT journey with end-to-end, collaborative creation services that balance innovation, customization and speed of delivery.
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Cloud Services
Enterprise capabilities deliver security, flexibility and scalability designed for your IT and business requirements. Choose from our portfolio of managed cloud solutions and on- and off-site storage services.
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Big Data Analytics Services
Transform and lead digital operations through the power of a data-driven strategy based on our comprehensive, integrated solution approach.
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Data Protection Services
Defend your data the right way – simply yet comprehensively. Our consulting services guide your disaster recovery and data protection planning needs through to transformation and comprehensive management.
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Infrastructure Services
Shift from legacy to next-generation enterprise infrastructure without the risk. Our complete portfolio of infrastructure design, implementation, transition and management services ensures a seamless IT transformation.
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Application Services
Maximize efficiency of your business-critical applications with consulting, transition and management services. Our customized application transformation and business management capabilities deliver scalability and resilience that reduce risks and costs.
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Value Added Services
Take Support to the Next Level
Block Time Support
Take advantage of expert assistance for planned activities not covered under a Hitachi support service plan.
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Services Account Manager
Augment your IT staff with dedicated, proactive support to help manage your IT challenges.
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Multivendor
Support
Discover greater efficiencies with centralized support for your storage system migration.
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Standard
Reporting
Optimize performance and improve visibility into daily operations with timely, detailed reporting.
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Data and Media Eradication
Make sensitive data inaccessible with media eradication, destruction or e-waste management.
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Media
Retention
Safeguard your sensitive data, prevent external disclosure and meet security
requirements.
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